Information We Collect

When you contact us for corporate flower arrangements or gift services, we gather data you submit willingly. This may include your name, company name, email address, phone number, shipping addresses, and any specific specifications for your floral needs. We also collect payment details during checkout, handled securely by our payment partners.

For corporate clients, we may obtain additional business information such as company registration details, preferred delivery timelines, and budget constraints to tailor our services accordingly.

Our website automatically gathers technical data when you browse. This includes your IP address, browser category, device information, and how you navigate through our site. We use this data to improve site performance and to understand how clients discover our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

EchoAtlasPlume respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We regard the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards to shield it. This encompasses safe data storage, encrypted transmissions, and restricted access to personal information within our organization.

Although we deploy robust security measures, no online transmission method is completely secure. We continually update our security practices to defend against emerging threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on applicable laws, you may access, modify, erase, or limit how we use your information.

To exercise these rights, contact us using the details provided at the end of this policy. We will respond within a reasonable timeframe as required by law.

Data Retention

We keep personal data only as long as needed to provide our services and fulfill legal obligations. Retention durations vary by data type and the purpose for which it was collected.

Cookies and Website Tracking

We employ cookies and related technologies to enhance your browsing experience and gain insights into how visitors engage with our site. Cookies help us remember your preferences and assess site performance.

You can manage cookie options through your browser settings. However, disabling certain cookies may impact site functionality. For more details about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our site may include links to external websites or services. This privacy policy covers only EchoAtlasPlume and our website. We are not responsible for the privacy practices of external sites.

We encourage you to review the privacy policies of any third-party sites you visit through links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or applicable legal requirements. When substantial updates occur, we will update the "Last Updated" date at the top of this policy.

Please review this policy from time to time to stay informed about how we protect your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.